As our products are in a digital format, we have a specific refund policy in place. We offer refunds only if you haven’t downloaded the files yet. If you encounter any issues or have a valid reason for requesting a refund, please don’t hesitate to contact our support team, and we will be more than willing to assist you with the process.
The products featured in the catalog are available for purchase through official Smasterilli stores on various marketplaces, such as Boosty, Inspire Uplift, and BuyMeaCofee. In the event that you encounter any issues with your purchase, the refund process will be facilitated through the functionality provided by these respective marketplaces. Rest assured, they have robust refund systems in place to ensure a smooth and hassle-free experience for our customers. If you have any questions or need assistance with the refund process, our customer support team will be available to guide you through the necessary steps. Your satisfaction is our top priority, and we aim to make your shopping experience as enjoyable as possible.